The Director General is Nkom's top manager. She reports to the Secretary General in the Ministry of Transport and Communications. The Director General shall ensure that the responsibilities that have been delegated to Nkom are always fulfilled in a professional manner in relation to all stakeholders.
Frequency management includes planning, licensing and monitoring the use of electromagnetic frequencies, and the department's responsibility includes all of these areas and more. In addition, the department have the responsibility to follow-up international obligations in the radio frequency area, primarily within CEPT, ITU and the EU.
The Service Markets Department is responsible for the supervision of postal services and electronic communication services. The department gathers all relevant data, analyses the national markets for electronic communications services, identifies providers with significant market positions and imposes special regulatory obligations that are to help alleviate identified competition problems.
The Networks Department's main tasks are to develop and follow-up on national regulations in three areas: Safety and preparedness in electronic communications networks, electronic communications networks and the internet, equipment and installations.
The Administrative Department helps Nkom perform its main tasks by providing services such as IT, archive, finances, HR, property management, cafeteria operations and switchboard/reception. The Department is responsible for compliance with the statutes and regulations that apply to public enterprises and Nkom employees.